As soon as you visit our website www.comformidable.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we find it necessary. Therefore, we recommend that you regularly review this privacy statement so that you are aware of these changes. This privacy statement was last modified on July 8, 2025.
Table of contents
- When do you apply this privacy statement?
- Who uses your data?
- From whom do we use data?
- How do we obtain your data?
- What data of yours do we use?
- What do we use your data for?
- How long do we keep your data?
- With whom do we share your data?
- Where do we store your data?
- How secure is your data with us?
- What can you ask from us?
- What rules apply to this privacy statement?
- Which cookies do we use?
- What do we do with data from minors?
- Do you have a question about this privacy statement?
- Reviews WebwinkelKeur
1. When do you apply this privacy statement?
This privacy statement applies to all personal data we process and to all domains related to us. It concerns the personal data of everyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Autoriteit Persoonsgegevens.
2. Who uses my data?
DR Commerce is responsible for the website www.comformidable.nl and thus the responsible person for the use of your personal data as described in this privacy statement. The full details are:
Comformidable, part of DR Commerce VOF
Industrieweg 10C
5145PV Waalwijk
3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners
4. How do we obtain your data?
We receive the data directly from you as soon as you:
- visits our website
- creates an account
- fills in data on our website
- contacts us via email, phone, or other means
5. What data do we use from you?
We use the following data:
- name
- residential or business address
- delivery address
- email address
- phone number
- payment details
- date of birth
6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
- we use your data because we want to provide you as a customer with the best service and we cannot do that without that information
7. How long do we keep your data?
We do not keep your personal data longer than necessary for the purpose for which we collected it. Specific retention periods are as follows:
-
Order details: At least 7 years, due to fiscal and administrative obligations.
-
Marketing data: Maximum 2 years, unless you withdraw your consent earlier.
-
Account data: As long as you have an active account. In case of inactivity for 2 years, we may delete your account.
-
Cookies: Maximum 13 months, in accordance with cookie legislation.
After these periods, your data will be securely deleted or anonymized, unless there is a legal obligation to keep it longer.
8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have questions about this, please feel free to contact us.
10. How safe is your data with us?
We have done a lot to secure your data as well as possible both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us. If you have questions about the specific way of securing, please contact us.
11. What can you ask from us?
Because we use personal data from you, you have various rights. We list these rights for you below.
Right to information
We must explain to you in an understandable and clear way what we do with your data and what control you have over it. That is why we explain in this privacy statement in detail which data we collect from you and how we handle your data.
Right of access
You can always ask us to view the data we have about you.
Right to correction
You may ask us to correct your data if it is incorrect or incomplete.
Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer want to receive mail from us. This also applies to personalized recommendations on our website.
Right to data portability
If you are a customer with us or have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.
Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases we may only keep your data but not use it.
Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we cannot or may not delete your data yet. For example, we must keep some data for 7 years for the tax authorities.
Right to file a complaint
You may file a complaint about the way we handle your data. If you have a complaint, we would like to resolve it for you. Please contact us for that. You may also file your complaint with the Dutch Data Protection Authority. Of course, we hope it does not come to that, but in extreme cases, you may also go to court. In that case, it is the court in the place of residence of D.J.M. Branderhorst that will handle your complaint.
How do I submit a request or complaint?
Send your request or complaint to us via info@dr-commerce.nl. We will process your request or complaint within 30 days. If there are multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you no later than 60 days. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person to whom the personal data belongs.
12. What rules apply to this privacy statement?
Our privacy statement must comply with various requirements. These requirements are mainly found in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law are applicable to our privacy statement.
13. Which cookies do we use?
You can specify which data we are allowed to use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically for you to make its use easier and more personal. We do this with the help of cookies. A cookie is a small text file placed on your hardware when you visit our website.
We use the following types of cookies on our website:
- functional cookies, such as session and login cookies for tracking session and login information
- anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics
- non-anonymized analytical cookies, to gain insight into visits to our website based on information about visitor numbers, popular pages, and popular topics
- tracking cookies such as advertising cookies intended for displaying relevant advertisements
More specifically, we use the following cookies:
- Google Analytics anonymized (analytical cookies)
- Google Analytics (analytical cookie)
- Facebook (tracking cookie)
- Google Adwords (tracking cookie)
14. What do we do with data from minors?
Our website is not specifically aimed at minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this permission before your visit.
15. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Feel free to contact us by sending an email to info@comformidable.nl. We are happy to help you.
16. WebwinkelKeur Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review through WebwinkelKeur, you are required to provide your name, place of residence, and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on their own website. In some cases, WebwinkelKeur may contact you to provide clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties